Privacy Information


This notice describes how Collective Interchange collects and uses personal information for the Newcomer Navigator NL platform. It also provides information about your legal rights concerning personal information and how you can exercise those rights.

Jump to:

  • What is Newcomer Navigator NL?
  • Who is responsible for data collected about me?
  • How does Newcomer Navigator NL collect data about me?
  • Does Newcomer Navigator NL sell my personal information?
  • What personal information does Newcomer Navigator NL collect, and why?
  • Does Newcomer Navigator NL use personal information for marketing purposes?
  • How can I make choices about data collection?
  • Where does Newcomer Navigator NL store data about me?
  • Where can I access data about me?
  • How can I change or erase data about me?
  • Does Newcomer Navigator NL make automated decisions based on data about me?
  • Does Newcomer Navigator NL share data about me with others?
  • How can I contact Newcomer Navigator NL about privacy?
  • What if this privacy notice changes?

What is Newcomer Navigator NL?


Newcomer Navigator NL is a digital platform developed by Collective Interchange to assist Spanish- and English-speaking newcomers and immigrants in Newfoundland and Labrador in accessing and navigating local services and resources. Users can access it either:

  1. As a website: No account creation required; no personal information collected.
  2. As a platform: Account creation is required for additional features, and some non-sensitive personal information is collected.

Who is responsible for data collected about me?


Collective Interchange is the responsible party (controller) for data collected and processed through the Newcomer Navigator NL platform. For privacy-related inquiries, contact us at:

Email: info@collectiveinterchange.ca

How does Newcomer Navigator NL collect data about me?


Newcomer Navigator NL collects data:

  • When you browse the website: No account is required, and no personal information is collected.
  • When you create and use an account: We collect non-sensitive information necessary for account functionality.
  • When you interact with content (e.g., posts, comments): Account required.
  • When you sign up for newsletters or announcements.
  • When you contact us for support or inquiries.
We do not buy or receive data from data brokers.

Does Newcomer Navigator NL sell my personal information?


No, Newcomer Navigator NL does not sell personal information or share it with third parties for behavioral advertising purposes.

What personal information does Newcomer Navigator NL collect, and why?

  • Browsing Data: When using the website without an account, no personal information is collected.
  • Account Data: Name, email address, and any optional profile details provided during account creation. This data ensures account functionality and secure communication.
  • Activity Data:  Includes posts, comments, and interactions essential for platform functionality and user experience.
  • Log Data: Includes IP address, browser type, and timestamps, primarily to enhance security, support technical assistance, and improve user experience.
  • Newsletter Data: Email addresses for updates and announcements.

Does Newcomer Navigator NL use personal information for marketing purposes?


Yes, we may use your contact information to send updates and announcements about platform features. You can opt out at any time.

How can I make choices about data collection?

  • Manage account settings to control data visibility.
  • Adjust browser settings to manage cookies (no data collection occurs when using the website without an account).

Where does Newcomer Navigator NL store data about me?


Data is securely stored in Canada-based data centers and may use compliant third-party cloud services.

Where can I access data about me?


Access your account and activity data through your profile page. For additional requests, contact us at privacy@newcomernavigatornl.ca.

How can I change or erase data about me?

Updating Your Personal Information

  1. Edit Profile Details:
    • Click on the “Edit Profile” or “Manage Profile” button within your account profile.
  2. Make Necessary Changes:
    • Update fields such as your name, email address, phone number, and other relevant personal details.
  3. Save Changes:
    • After making updates, click “Save” or “Update” to apply the changes.
    • You may receive a confirmation email notifying you of the updates.

Deleting Your Personal Information

You can delete your personal data on the Newcomer Navigator NL platform through the following methods:

  1. Navigate to Account Settings:
  • From your account profile, go to “Settings” or “Account Settings”.
  1. Request Data Deletion
    • Locate the “Delete Account” or “Remove Personal Information” option.
    • Follow the on-screen instructions to request the deletion of your personal data.
  2. Confirmation Process:
    • You may be asked to verify your identity before the deletion process begins.
    • Upon confirmation, your account and associated personal information will be permanently deleted.
  3. Request data deletion by contacting us at support@newcomernavigatornl.ca.

Does Newcomer Navigator NL make automated decisions based on data about me?


No, the platform does not use automated decision-making processes for significant decisions.

Does Newcomer Navigator NL share data about me with others?


Data may be shared with service providers for hosting, security, and technical support. These providers are contractually obligated to protect your information.

How can I contact Newcomer Navigator NL about privacy?


For questions, requests, or complaints, contact us:

Collective Interchange
Email:
privacy@newcomernavigatornl.ca

What if this privacy notice changes?


This privacy notice is effective as of January 21, 2025. Updates will be posted on the platform. For the latest information, please refer to the privacy page.

Funded by

Newfoundland and Labrador Logo
Office of Immigration and Multiculturalism NL
Advance the Settlement and Economic Integration of Newcomers
Collective Interchange Logo
A Non-profit Community Service Co-operative